Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an adverse reaction, please contact our support team.
Do you ship internationally?
Currently, GODA ships to the United States, Canada, and the UK. We are working on expanding our global shipping options very soon.
How can I check the status of my order?
You can check your order status by logging into your GODA account or by clicking the 'Track Order' link found in your shipping confirmation email.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.